Shopping Cart


Return To Shop
View Cart

Privacy Policy

This Privacy Policy (“Policy”) explains how information about You is collected, used, and disclosed by Your access or use of this Site or otherwise as a result of Your interactions with Us. By visiting this Site directly or through another site, you accept the terms and conditions of this Policy. This Policy applies to this Site. We are not responsible for the content or privacy practices on any website not operated by Us to which this Site links or that links to this Site.

We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 18. If you are under the age of 18, please do not submit any personal information to Us, and rely on a parent or guardian to assist you.

Information We Collect Automatically

We may also automatically collect information about you when you access or use the Site or transact business with Us, including:

• Transaction Information: When you complete a payment on the website, we collect information about the transaction, such as payment amount, and the date and location of the transaction.

• Log Information: We obtain information about your use of Our websites, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to this Site.

• Device Information: We collect information about the computer or mobile device you use to access Our Services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.

• Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location each time you access this Site.

• Information Collected by Cookies and other Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect  information about you and your interaction with this Site, including information about your browsing behavior, purchase behavior, and other engagement with the Services.

We use this information in one or more of the ways described in the “Use of Information” section below. Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies.

Information Use and Disclosure

Internal Use

We use your personal information to process your payment and provide you with the service. We may internally your personal information to improve this Site’s content and layout, to improve outreach and for Our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.

External Use

We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone.

Your information is processed in a secure manner.

We may disclose information to third parties that perform specific functions on Our behalf. However, we will only disclose the information that is necessary for them to perform their service. We must provide your credit card number to financial-services corporations such as credit-card processors and issuers as is required to process your orders. We will use industry standard security measures, including data encryption, when providing your credit card number to others. We may disclose personal information or financial information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if We are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms and Conditions or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use this Site for illegal reasons or to commit fraud.

Updates to this Policy

If We change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information We collect, use and disclose. We encourage you to review this Policy from time to time so you will know if the Privacy Policy has been changed or updated.

Shipping/Delivery Policy

Timelines – 35 Min
Methods – COD/ Debit Card
Return shipping cost in case of refunds/exchanges
Refund Policy

Funfood takes user satisfaction very seriously. In the case of problems with your order, please contact Funfood through our customer care , chat bot  or call us on our hotline number and we will assist you. In appropriate cases, if you have already been billed by Funfood on behalf of the outlet or the Mumbai spice portal, Funfood will issue full or partial refunds. In the following cases: if you did not receive your order or received an incorrect order, you may be issued a full refund; if part of your order is missing, we may issue a partial refund. In every event, we will do our best to ensure your satisfaction

Exchange Policy

N/A

Cancellation Policy

N/A

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Funfood & Funfood unless otherwise defined in this Privacy Policy.

 

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

Google Play Services
AdMob
Google Analytics for Firebase
Firebase Crashlytics
Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Personal contact Information

 

Funfood may collect the following information from users of our site: first name, last name, street address, area and city, phone and contact numbers, e-mail address, GPS location (mobile site) (collectively, "Personally Identifiable Information" or "PII"). 

In addition, Funfood may collect information regarding Funfood account holders' past Funfood orders, favorite Vendors, restaurants, customer service inquiries, service/restaurant reviews and certain social networking preferences (e.g. pages you "Like" or "Recommend"). 

Non-Personally Identifiable Information (or "Non-PII") is aggregated information, demographic information and any other information that does not reveal your specific identity. We and our third party service providers may collect Non-PII from you, including your MAC address, your computer type, screen resolution, OS version, Internet browser and demographic data, for example your location, gender and date of birth and we may aggregate PII in a manner such that the end-product does not personally identify you or any other user of the Site, for example, by using PII to calculate the percentage of our users who have a particular telephone area code. We and our third party service providers may also use cookies, pixel tags, web beacons, and other similar technologies to better serve you with more tailored information and facilitate your ongoing use of our Site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies.


IP Addresses are the Internet Protocol addresses of the computers that you are using. Your IP Address is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever users visit the Site, along with the time(s) of such visit(s) and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites.

How We Use your Info?

We may disclose your information to our staff and to third parties involved in the delivery of your order, and the analysis and support of your use of the website. We may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us or (2) to protect and defend our property or other rights, the users of the website or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection.

Payment Methods & Data Storage

1. Customer can choose between different payment methods provided on the platforms, which are currently the following: Cash on Delivery, local debit cards and credit cards.
2. Funfood reserves the right to provide other payment methods or to no longer offer certain payment methods.
3. Customer bindingly chooses the payment method when placing the respective order, provided that the customer chooses an online payment method, the payment will be processed by an external online payment provider cooperating with us.
4. Card data will be stored for future orders by the external online payment providers, on the condition that the customer has given consent to the storage and future usage.
5. Customer is obliged to ensure sufficient cover of the respective account or, when using credit card, to use the credit card only within the card transaction limit. Customer has to refrain from causing unauthorized debit charge backs.

Pricing and Payments

Please read the following terms of use and disclaimers carefully before using Debit / Credit Cards, whenever it is available:

The user is liable to pay by cash upon delivery any extra charges the shop might charge as a result of the "Special Request" or the "General Request" placed by the user.
You may cancel the order if the delivery time exceeded the shop delivery promise time; your paid amount will be refunded back to your account.
The user order cancellation is limited to a maximum time of 5 minutes from the time of placing the order.

The customer refund procedure might take 2-7 working days to be initiated by Funfood, however, the time needed to process it on the Debit /Credit Cards bank payment gateway largely depends on the operations of the Central Bank of Bahrain. The customer has to follow on with the bank in case of any delay in crediting back the customer’s account with the amount previously paid by the user. We will send an email to the user that contains a printout of the refund advice printed from Debit / Credit Cards bank payment gateway as reference in case the customer wants to revise the bank with.
Users using the Debit / Credit Cards facility are requested to be available on their respective contact numbers.
The user would be reimbursed by the shop in case the shop faced the inconvenience of a missing item (Reimbursement applicable only for the missing item and is subject to the shop own reimbursement policy).

Credit or Debit cards used in placing orders through the online payment gateway on the Platform must belong to the user. Otherwise, the user must attain the legal permission from the card owner to perform the transaction.

The user is entirely liable for placing an order using the Debit / Credit Cards facility after carefully reading all the terms & conditions.

Refund / Return / Exchange Policy

Funfood takes user satisfaction very seriously. In the case of problems with your order, please contact Funfood through our customer care , chat bot  or call us on our hotline number and we will assist you. In appropriate cases, if you have already been billed by Funfood on behalf of the outlet or the Mumbai spice portal, Funfood will issue full or partial refunds. In the following cases: if you did not receive your order or received an incorrect order, you may be issued a full refund; if part of your order is missing, we may issue a partial refund. In every event, we will do our best to ensure your satisfaction

Our Service Description

Funfood allows its customers who ratify the agreement to order from the restaurant application online.
Funfood provides a way for you to communicate your orders to deliver or pickup products displayed on this website.
The purpose of this site is to provide a simple and convenient service to consumers, linking them to outlet in their location that offer takeaway food. Interactive menus allow customers to build and submit orders at the click of a button.
We have created the app to serve as a food court online market. Funfood is a commercial service for food delivery online.
The outlets are obligated to comply with country local laws, rules, regulations, and standards pertaining to food preparation, sale, marketing and safety.

However, it is important for users to understand that Funfood does not in any way independently verify the credentials, representations or products of shops, the ingredients or the quality of any products, or that a shop is in compliance with applicable laws. Buyers must make themselves comfortable through information provided by shops on the website or as requested by buyers directly from the shops as to the quality and reliability of the shops, as well as to their compliance with applicable laws.

Vendor Product Quality
Buyers are solely responsible for verifying the accuracy of delivery addresses, and Funfood shall have no liability or responsibility for any such erroneous addresses. All food preparation and deliveries are the sole responsibility of the shop accepting the order. Please be aware that the shop will do everything they can to meet the delivery time specified, however delivery times may be affected by factors beyond their control and therefore cannot be guaranteed. We will inform you if we become aware of an unexpected delay.

Product Return

In relation to any product returns, the terms of product return belonging to the restaurants are applied. Funfood does not undertake any responsibilities for the disputes, which may arise from terms of product return belonging to the restaurants.

Disclaimer

  THE INFORMATION, CONTENT, PRODUCTS, SERVICES, AND MATERIALS AVAILABLE THROUGH THE SITE (WHETHER PROVIDED BY Funfood, YOU, OTHER USERS OR OTHER AFFILIATES/THIRD PARTIES), INCLUDING WITHOUT LIMITATION, FOOD/BEVERAGE ORDERS, SUBMISSIONS, TEXT, PHOTOS, GRAPHICS, AUDIO FILES, VIDEO, AND LINKS, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Funfood DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Location access Background.

This App Collects Location Data To Enable location fetching at the time of driver online status,even when the app is closed or not in use to update order status pick or reject.

We May Request User/Driver to Access Location Background For New Food Order Notifications , driver can accept or reject the order from app,this app we use for restaurant food delivery.

This App Only For Drivers.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2021-12-09

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us 

 

At Coneja Collection, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our ecommerce website.

 

Information We Collect: When you visit our website, we may collect personal information such as your name, email address, shipping address, billing address, and payment information. We also collect non-personal information such as your IP address, browser type, and operating system.

 

How We Use Your Information: We use your personal information to process your orders, communicate with you about your orders, and to provide you with a better shopping experience. We may also use your personal information to send you promotional offers, newsletters, and other marketing materials.

 

We may share your personal information with third-party service providers who help us with our ecommerce operations, such as payment processors, shipping providers, and marketing agencies.

 

We do not sell or rent your personal information to third parties.

 

Security Measures: We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. We use SSL encryption to protect your sensitive information during transmission.



(1203 Reviews )